Refund Policies

Refund Policy

REFUNDS & EXCHANGES

All sales are final. We DO NOT offer refunds or exchanges on our products. 

Please keep in mind these are hand placed items. Refrain from rough activity, sharp corner, and extreme weather conditions, as this can cause items to break, fall off, and shrink.

If you choose to have your item sent back for repairs, the expense of shipping is the responsibility of the customer.

These are a choking hazard, please keep away from children!

Upon delivery, please inspect your items in its entirety and reach out if there are any concerns. After 24 hours of delivery, we are no longer responsible for any mishaps, damages, or any issues.

In the unlikely event that a product arrived damaged, the customer must contact our Customer Support email within the 24 hours of the delivery date. Customers must include photos of the issue and screenshot of your order confirmation email. Upon receipt of your email, we will respond promptly and accordingly and make sure your replacement is placed and sent out. If a replacement item is not available, we will refund the full retail price.